Gratuities policy
We are committed to the code of best practice on service charges, tips, gratuities and cover charges.
All cash tips go to the staff, and we add a discretionary 12.5% service charge to the bill. This policy also covers tips left on credit card, and gratuities added to room charge bills.
The revenue that is raised in the restaurant and bar fund, is distributed only within iasg, with no administration, deductions or charges.
Non-operational management receive no share.